Ooredoo Myanmar said it has officially launched its communications solutions targeted at Myanmar’s business community in Mandalay and Upper Myanmar.
“I hope that Ooredoo Myanmar B2B services will bring affordable value for the Mandalay business community,” minister for communications and transport for Mandalay region, said at the launch ceremony of Ooredoo Business.
The Qatar-based firm said it has invested heavily in the recruitment and training of a team of dedicated mobile telecommunications account managers who are able to “accurately assess the communications requirements” of customers ranging from large entities to medium enterprises.
A range of great value voice, SMS and data plans, supported by a line-up of smartphone devices can be tailored to best suit the needs of Ooredoo Business customers, it added.
“We’ve focused our attention on marrying global best practice with the individual requirements of Myanmar businesses operating across a range of sectors and of different sizes.” said Peter Kyawminsoe Yap, chief officer for Business.
“We’ve developed our products and services and trained our specialised team to be able to deliver tailored solutions that deliver incremental value to all of our customers.”
Ooredoo Myanmar launched its network in August, and says it has covered 12.5 million people by October 10. It’s Norwegian rival Telenor launched its services in September.
“We understand business and the importance of both managing and having good visibility of costs,” said Yap.
“By working smartly, leveraging our network efficiency and forming strong partnerships, we will deliver value that the market here in Myanmar has not yet seen.”
Speaking at the Myanmar Connect 2014 conference held in Nay Pyi Taw last month, Ross Cormack, CEO of Ooredoo Myanmar, cited the launch of Ooredoo Business as another key milestone in Ooredoo’s roll-out.
“The Union Government challenged us with a broad, ambitious remit. We’re here to enrich the lives of the people of Myanmar. Leveraging the strength of our network and unrivalled service capability to support the corporate sector is just one part of that,” he said.
As well as dedicated account management, Ooredoo Business customers will have 24/7 access to a specially trained customer support team within the company’s contact centre.