Qatar-based telecoms firm Ooredoo last week announced the official launch of Ooredoo Business, a service geared at bringing communications solutions to Myanmar’s business community.
The firm said Ooredoo Business has invested heavily in the recruitment and training of a team of mobile telecommunications account managers who are able to “accurately assess the communications requirements” of customers ranging from large entities to medium enterprises.
A wide range of voice, SMS and data plans, supported by a line-up of smartphone devices can be tailored to best suit the needs of Ooredoo Business customers, the firm said.
“We’ve focused our attention on marrying global best practice with the individual requirements of Myanmar businesses operating across a range of sectors and of different sizes,” said Peter Kyawminsoe Yap, chief officer for Business.
“We’ve developed our products and services and trained our specialised team to be able to deliver tailored solutions that deliver incremental value to all of our customers.”
Ooredoo Myanmar’s recently-deployed network, which covered 12.3 million people by September 15, will underpin the service by delivering HD voice and internet services.
“We understand business and the importance of both managing and having good visibility of costs,” said Yap, “by working smartly, leveraging our network efficiency and forming strong partnerships, we will deliver value that the market here in Myanmar has not yet seen.”
Ross Cormack, CEO of Ooredoo Myanmar, cited the launch of Ooredoo Business as another key milestone in Ooredoo’s roll-out.
“The Union Government challenged us with a broad, ambitious remit. … Leveraging the strength of our network and unrivalled service capability to support the corporate sector is just one part of that.”
The firm said Ooredoo Business customers will have 24/7 access to a specially trained team of “customer champions” within the companies contact centre.
“Business never stops,” Yap said. “We are available night and day to support our customers in growing their business.”