Ooredoo Myanmar said it has started to trial its network with dealer partners, inviting them to connect to the company’s next-generation network and test the service.
Myint Zaw, Ooredoo’s sales director, explained that the practice of inviting people to trial a network ahead of commercial launch was common amongst new operators across the world.
“This exercise gives us the opportunity to optimise our network and ensure that all of our processes are running smoothly,” he said.
The firm will be collecting detailed feedback from its dealer network, both via its contact centre, which is now fully operational, and in-person, he added.
“This will help us to identify any problems and resolve these, ultimately helping us to deliver a great experience for our customers when we launch later in Q3,” he said.
Ooredoo recently announced that it had signed exclusive, territory-specific distributor agreements in preparation for its launch with local firms Great Ayerwaddy Telecoms Co Ltd, MDG Mobile Co Ltd, Direct Consumer Ltd, Capital Connect Ltd, Kiwi & I Co Ltd and MDR Golden Myanmar Sea Co Ltd.
Myint Zaw said Ooredoo’s coverage areas are “expanding rapidly” as more towers come online.
“With the technology we’re deploying and the UMTS 900 frequency we’re using, we’re confident that customers within our coverage areas will enjoy crystal clear, HD voice quality and fast data speeds at the best value.
“Our SIM cards are not for sales yet but the introduction of this trial clearly moves Ooredoo one step closer to launch, meaning that for the people of Myanmar the long wait for affordable telecommunications services is nearly over.”