In a bid to introduce cost effective and time saving procedures, Yangon City Development Committee (YCDC) has recently announced its launching of an e-government system – online services to process the applications for businesses permits and services via its official website www.ycdc.gov.mm.
The plan to apply information technology in YCDC’s procedures in line with the planned E-Government scheme – a network to cover and coordinate all the government departments – has been prepared since early 2013. Some services, including land grants and ownership assessments, have already been launched online.
The newly established online services will handle a range of services, including mapping through the Department of Urban Planning and Land Management, processing of 12 business licences through the Administration Department and 14 services including processing building built certificate (BBC) through the online building form submission system under the Engineering Department.
Additionally, geological data of 15 townships in Yangon will be stored in the Geographic Information System (GIS) and they will be provided with the online services, head of urban planning U Than Lwin Oo said.
“Currently we are only at the initial phase it will take some time to complete. The current focus is to provide internet access to township offices that are not connected. We will also observe the data traffic as part our efforts to implement the e-government system,” said U Cho Tun Aung, chair of YCDC’s e-government committee.
South Dagon township is selected for the pilot project to provide online one-stop services, which will be initiated in January .
However, shifting to online services will not be smooth as the application processes at the YCDC involve many documents and procedures, said a broker who aids businesspeople with applications procedures who wished not to be named.
Currently the online system has handled 12,944 cases, including mapping and inspecting land deed titles, according to YCDC. However, online payment of taxes is still not feasible.